You've got questions, and we have answers.
* Be aware that we are constantly updating this page with new questions and answers. Our goal is to help our customers as much as possible in an effort to improve their overall experience.
WHAT IS YOUR RETURN POLICY: Please refer to our full return policy.
CAN I MAKE AN EXCHANGE: Yes, please email us with your request and we will be glad to exchange any unused merchandise. Customer must pay additional shipping costs on exchanges.
WHEN WILL MY ORDER SHIP: Please allow 3-5 business days after placing your order for it to be shipped.
CAN I PAY EXTRA FOR EXPEDITED SHIPPING: Yes, please email us at firstname.lastname@example.org before ordering.
CAN I CANCEL MY ORDER: In an effort to ship orders quickly, we are not able to cancel any orders. Once we receive an order, it is immediately sent over to our shipping department.
DO YOU HAVE A SIZE GUIDE: Please refer to the sizing guide located on our Measurements page.
HOW DO I CONTACT BLACK COLLAR SHIRTS IF I HAVE ANY ADDITIONAL QUESTIONS: You can contact Black Collar Shirts at any time simply by using our contact form.
DO I NEED TO PURCHASE ALL 10 SHIRTS IN THE SAME ORDER TO RECEIVE THE 10TH SHIRT FREE: Yes-the quantity discount is only valid when ordering 9 shirts at a time. Orders may not be combined to receive the free shirt.